In June 2024, Google implemented changes that limit the functionality of suspended accounts. Advertisers will be notified within the product that their suspended account has limited functionality. While they can still access their suspended accounts, their actions will be restricted to the following:
- Billing options: Manage your payment methods, download invoices, and make payments.
- Account Settings: Cancel the account and claim refunds.
- Appeals and Verification: Appeal a suspension and complete advertiser verification.
- Security Settings: Update security features to safeguard your Google Ads
- Navigation: Access any page within their Google Ads account.
- Reports: Read information and download associated reports from their Google Ads account.
All other actions will be disabled in suspended accounts.
This update only affects suspended Google Ads accounts and does not alter the operation of active accounts.
